A diary that books itself.
A real calendar in your dashboard, and an agent that books into it during the call. You don't need Google Calendar — but if you use it, bookings show up there too.
Mon 12
09:00
Consultation
J. Patel
12:30
Lunch
14:00
Follow-up
M. Clarke
Tue 13
10:00
New customer
Booked on the call
11:00
Buffer
14:00
Free
It can't offer a slot you'd refuse.
Your hours, how long each service takes, your travel gaps and your notice period live in one place — so what the agent offers and what your diary allows are the same thing.
Hi — my boiler's lost pressure and there's no hot water.
Sorry to hear that. Is it a combi boiler, and can you see any water leaking?
It's a combi. No leaks that I can see.
Thanks. I can get an engineer to you tomorrow at 10am or 2pm. Which suits you?
Ten is perfect.
After the call
Booked- Caller
- Sarah WhitfieldNew customer
- Booked
- Tomorrow, 10:00Boiler repair
- Reason
- Combi boiler lost pressure, no hot water
Summary, transcript and recording sent to you
Books on WhatsApp too.
Customers who message get the same live availability and are booked straight into the same diary.
Hargreaves & Co
Replies instantly
Hi, anything free this week? How much is a first appointment?
19:42
Hi Priya! It's £60. I have Thursday at 10am or Friday at 2pm. Which suits you?
19:42
Thursday please
19:43
Booked · Thursday 10:00 · Reminder set
Reminders that cut no-shows.
A day before and an hour before, on WhatsApp or text. Customers just reply to reschedule.
Text message · Today
Hi Sarah, a reminder that your appointment with Hargreaves & Co is tomorrow at 10:00. Reply here if you need to change it.
Could we do 2pm instead?
No problem, you're now booked for 2pm tomorrow.
And everything around the call.
Agenda, day, week, month
See what's next at a glance, or plan the month ahead.
Booking hours of their own
Set the hours you take appointments separately from the hours you answer the phone.
Block out time
Lunch, a holiday, a school run — the agent stops offering it.
Nobody double-booked
Even if two calls land at the same second. You can still squeeze someone in yourself — it warns you first.
Cancel, reschedule, no-show
All from the same screen. Cancelling frees the time, and nothing is deleted from the record.
Always your timezone
Including across the clock change.
Questions owners ask us.
I don't use a calendar app.
That's the point — you don't need one. Easigent keeps the diary for you.
What if it books me when I'm not free?
It can't. It only offers times inside the hours you set, minus anything already booked, anything you've blocked out, and your travel gap.
Will it sound like a robot?
Call it yourself during your consultation and hear for yourself. You choose its name, its voice and exactly how it greets people.
My customers want to speak to a person.
Then they can. Your agent puts callers through to you and tells you what they want before you say hello. If you can't pick up, it carries on helping instead of sending them to voicemail.
What if it gets something wrong?
It only answers from what you've given it, and it's instructed never to invent a price, a date or a commitment. When it doesn't know, it takes a message or puts the caller through.
Do I need to change my phone number?
No. Forward your existing number to Easigent and keep everything you've already printed — or take a new UK mobile or US local number.
Do I need Google Calendar?
No. Easigent keeps the diary for you. If you already use Google Calendar, connect it and bookings show up there too.
See what you're missing.
A free consultation. We'll look at where enquiries and follow-ups slip through today, and show you how Easigent closes the gaps.